PRODUCTION HEALTH ASSESSMENT

Find out what production support actually costs you.

Two to three weeks. Read-only access. One report built from your own Jira, PagerDuty, Slack and observability data that tells your CFO the cost and your engineers what's automatable.

Read-only API access · Your telemetry never leaves your cloud · Fixed price, refundable
What we typically find:
Production Support Cost
Business cost of production support
Incident Recurrence
Recurring incident concentration
Automation Opportunity
Recoverable engineering capacity

The quiet tax on every engineering team.

01
Diagnosis, not fixing, is where time goes.
In most teams, over half of resolution time is spent finding the cause. The fix takes minutes; the investigation takes hours.
02
The same incidents keep coming back.
Kafka lag, connection-pool exhaustion, month-end OOMKills re-diagnosed by hand every time because the knowledge lives in one engineer's memory.
03
Your best people pay the highest price.
Complex incidents escalate upward, so your most expensive engineers do support toil while the roadmap slips.
04
Alert noise has trained your team to look away.
When 20 alerts fire per real incident, on-call stops trusting the pager then a customer finds the outage first.

One report. Six answers.

THE COST
The cost
Engineering hours consumed by production support, valued at your salary bands. The number for your CFO.
THE PATTERNS
The patterns
Your top recurring incident types with frequency, resolution time, and quarterly cost each. Most teams have never seen this view of themselves.
THE WORKFLOW
The workflow reality
Where resolution time actually goes (spoiler: diagnosis), your true alert-noise ratio, your bus-factor risks.
THE GAPS
The gaps
What's missing in your observability, fixes ranked by effort, including quick wins your team can ship without us.
AUTOMATION
The automation map
Every incident classified: fully automatable, agent-assisted, or human-only, with agent design specs for the top candidates.
ROADMAP
The roadmap
A phased plan with projected recovery in hours and currency, so the next decision is a math problem, not a leap of faith.
SAMPLE · PHA v2.3
Production Health Assessment
Prepared for a Series B SaaS · 41 services, 6 eng teams
72
Production health score
Needs attention
SLO adherence
Deploy safety
Observability
Incident response
DataTroops.AI · CONFIDENTIAL

See exactly what you'd receive.

We'll email you the full 10-page sample assessment real structure, illustrative data so you can judge the depth before you buy.

Two to three weeks, ~5 hours of your team's time.

1
WEEK 0–1
Access + interviews.
Read-only API tokens (Jira, PagerDuty, Slack, Datadog/your stack) and 4–6 short interviews with on-call engineers and leads.
2
WEEKS 2–3
Analysis + report build.
We reconstruct 90 days of incidents: patterns, costs, workflow decomposition, automation classification. You validate our clustering at midpoint.
3
FINAL DAY
Executive Review with AI SRE Experts.
Join a 60-minute walkthrough with our AI SRE team to discuss insights, automation opportunities, and a practical roadmap for implementation.

One fixed price. Fully refundable.

REFUNDABLE
$2,999
fixed, one-time
If the report isn't worth it to you, we refund it. Full stop.
Read it, share it internally, sit with it for 14 days. If you don't believe it earned its price, email us and we refund 100% no forms, no calls.
✓90-day incident analysis from your own systems
✓15–25 page report
✓cost model at your salary bands
✓automation map + agent design specs
✓quick wins you can ship without us
✓60-min leadership readout
✓fee credited toward the automation pilot if you proceed
Prefer to talk first? Book a 30-minute intro call →

Why not just buy an AI SRE tool?

You can and for some teams a SaaS tool is the right call. We're built for the teams where it isn't:

Your stack is the hard kind.
JVM services, Kafka pipelines, Scala systems. Generic tools stall exactly where your incidents are worst. Our engineers work in these stacks daily.
Your telemetry can't leave.
Fintech, payments, regulated data. Everything runs inside your environment the assessment itself needs only read-only access.
Nobody has time to run another tool.
We're a managed service: we do the work, you receive outcomes, not dashboards.
The report stands alone.
Useful even if you never hire us again including the quick wins your team can ship independently.

Your AI production support journey

YOU ARE HERE
01
Production Health Assessment (2–3 weeks, $2,999)
Analyze your production environment and support operations. Identify recurring incidents and operational bottlenecks. Quantify the true business cost of production support. Prioritize high-impact AI automation opportunities.
02
Incident Automation Pilot (4–6 weeks, fixed price)
Deploy AI investigation agents for your highest-impact recurring incidents. Validate measurable outcomes against agreed success criteria. Refine workflows based on real production data. Leave with a production-ready automation blueprint.
03
Managed AI Production Support (monthly)
AI agents resolve recurring production incidents. Experts handle complex and novel scenarios. Continuous optimization and new automations every month. Your team focuses on innovation, not operational toil.

Questions, answered.

Most teams are surprised. Some are horrified.

The assessment produces numbers from your own systems not benchmarks.