Two to three weeks. Read-only access. One report built from your own Jira, PagerDuty, Slack and observability data that tells your CFO the cost and your engineers what's automatable.
Operational friction, repetitive support toil, and constant pager noise degrade engineering velocity. Here is what support overhead actually costs your team every single day.
Diagnosis, not fixing, is where time goes.
In most teams, over half of resolution time is spent finding the cause. The fix takes minutes; the investigation takes hours.
Pager Desensitization
When 20 alerts fire per real incident, on-call stops trusting the pager.
Kafka lag, pool leaks & OOMKills re-diagnosed by hand every single week.
Institutional resolution knowledge stays locked in individual engineers' memories instead of executable automations.
Senior Staff Interruption
Complex incidents escalate upward, taking Principal Engineers away from roadmap features.
A comprehensive production health assessment built from your real telemetry. Every detail is mapped out so your team knows exactly what to automate next.
Engineering hours consumed by production support, valued at your salary bands. The number for your CFO.
1,497 hrs
$ 284,500 / year
Your top recurring incident types with frequency, resolution time, and quarterly cost each. Most teams have never seen this view of themselves.
Where resolution time actually goes (spoiler: diagnosis), your true alert-noise ratio, your bus-factor risks.
What's missing in your observability, fixes ranked by effort, including quick wins your team can ship without us.
Every incident classified: fully automatable, agent-assisted, or human-only, with agent design specs for the top candidates.
A phased plan with projected recovery in hours and currency, so the next decision is a math problem, not a leap of faith.
“DataTroops has completely transformed how our engineering team monitors production health and resolves critical incidents.”
We'll email you the full 10-page sample assessment real structure, illustrative data so you can judge the depth before you buy.
A low-friction timeline engineered for maximum clarity and zero engineering overhead.
If the report isn't worth it to you, we refund it. Full stop.
Read it, share it internally, sit with it for 14 days. If you don't believe it earned its price, email us and we refund 100% no forms, no calls.
You can and for some teams a SaaS tool is the right call. We're built for the teams where it isn't:
Fintech, payments, regulated data. Everything runs inside your environment; the assessment itself needs only read-only access.
JVM services, Kafka pipelines, Scala systems. Generic tools stall exactly where your incidents are worst. We work in these daily.
We're a managed service: we do the work, you receive outcomes, not dashboards. No tool ownership or maintenance overhead.
Useful even if you never hire us again—including the quick wins your team can ship independently and immediately.
Three structured stages engineered to de-risk adoption and deliver proven ROI.
Billed fixed price · 4–6 weeks
Continuous 24/7 coverage
The assessment produces numbers from your own systems not benchmarks.
Common questions about our process, data safety, refunds, and deliverables.
Read-only API tokens only. No code access, no agents deployed at this stage.
About 4–6 hours of interview time total, spread across people. Everything else is our work.
Analysis runs in your environment or on redacted exports your choice. We sign your NDA/DPA before touching anything.
Email us within 14 days of delivery saying it wasn't worth it. We refund 100%. We keep the right to ask what missed one email, not a survey.
Your call. Ship the quick wins yourself, take it to another vendor, or run the pilot with us (your assessment fee is credited).