A managed SRE service: AI agents resolve recurring production incidents, our SRE engineers handle the rest, and your team gets paged only for the genuinely novel. You get outcomes - not another dashboard to babysit.
Without dedicated managed SRE support, production toil compounds. Your best engineers shoulder the burden, recurring incidents return, and the roadmap waits indefinitely.
On-call burns your best engineers.
The people you most want on the roadmap spend nights and weekends re-diagnosing recurring production incidents.
Tools add work instead of removing it.
Another SRE platform means another thing to configure, watch, and maintain. You wanted less on-call work, not more tabs.
Recurring incidents never really go away.
Without someone owning SRE automation, the same production patterns resurface every quarter - paid for in senior-engineer hours.
Hiring an SRE team is slow and costly.
Building 24/7 SRE coverage in-house means headcount, ramp time, and retention risk you may not want to take on.
Get continuous 24/7 managed SRE support with AI agents handling recurring incidents and SRE engineers managing the rest. Your team is paged only for genuinely novel incidents, while automation expands month over month.
Your known, recurring production incident patterns are auto-diagnosed and, where safe, auto-remediated by AI agents running in your environment.
Anything the AI agents can't safely resolve goes to our SRE engineers - people experienced with JVM, Kafka, Scala, and functional systems.
Your team is paged only for genuinely new, business-critical production incidents - never recurring on-call noise.
Every new incident pattern we handle becomes a candidate for SRE automation, so coverage widens month over month.
Incidents handled, MTTR, automation rate, and cost avoided - one clear managed SRE report, no dashboard babysitting.
Agents act only within limits you approve, with full audit trails. You stay in control at all times.
A low-friction onboarding timeline engineered for seamless managed SRE and production support handover.
Month to month. Cancel with 30 days' notice.
No long lock-in. We earn the next month every month. If coverage isn't paying for itself, you can wind down with 30 days' notice.
An SRE platform needs an owner and a new hire needs a team. Managed SRE services give you the production support outcome directly:
AI agents auto-diagnose and, where safe, auto-remediate recurring production incident patterns.
Incidents that AI agents cannot safely resolve are handled by DataTroops SRE engineers.
Your engineers are paged for genuinely new and business-critical incidents rather than recurring production support noise.
Every new production pattern handled becomes a candidate for SRE automation, expanding coverage over time.
Three structured stages engineered to de-risk AI SRE adoption and validate measurable production automation ROI.
Billed fixed price · 2–3 weeks
Billed hourly · 6–8 weeks
Continuous 24/7 coverage
AI agents handle recurring production incidents, our SRE engineers handle the rest, and your team is paged only for the genuinely novel.
Common questions about managed SRE services, production support, data safety, pricing, and deliverables.
AI agents auto-diagnose and, where safe, auto-remediate recurring production patterns. Our SRE engineers handle what agents cannot safely resolve. Your team sees only the genuinely novel.
It's the natural path and de-risks onboarding, but not mandatory. We can baseline from your incident history instead.
By your incident volume and the coverage scope you want. We propose a fixed monthly after a short scoping.
No long contract. It's month to month, cancellable with 30 days' notice.
Agents act only within scopes you approve, with full audit trails and guardrails. You can require human approval for any class of action.