A managed service: AI agents resolve the recurring incidents, our engineers handle the rest, and your team gets paged only for the genuinely novel. You get outcomes - not another dashboard to babysit.
Without a dedicated team running production, toil compounds. Your best engineers shoulder the burden, recurring incidents return, and the roadmap waits indefinitely.
On-call burns your best engineers.
The people you most want on the roadmap spend nights and weekends re-diagnosing the same incidents.
Tools add work instead of removing it.
Another platform means another thing to configure, watch, and maintain. You wanted fewer alerts, not more tabs.
Recurring incidents never really go away.
Without someone owning automation, the same patterns resurface every quarter — paid for in senior-engineer hours.
Hiring an SRE team is slow and costly.
Building 24/7 coverage in-house means headcount, ramp time, and retention risk you may not want to take on.
A comprehensive production health assessment built from your real telemetry. Every detail is mapped out so your team knows exactly what to automate next.
Your known, recurring incident patterns are auto-diagnosed and, where safe, auto-remediated by agents running in your environment.
1,497 hrs
$ 284,500 / year
Anything the agents can't safely resolve goes to our on-call engineers - people who know JVM, Kafka and functional stacks.
Your team is paged only for genuinely new, business-critical incidents - never the recurring noise.
Every new pattern we handle becomes a candidate for automation, so coverage widens month over month.
Incidents handled, MTTR, automation rate, and cost avoided - one clear report, no dashboard babysitting.
Agents act only within limits you approve, with full audit trails. You stay in control at all times.
A low-friction onboarding timeline engineered for seamless production support handover.
Month to month. Cancel with 30 days' notice.
No long lock-in. We earn the next month every month. If coverage isn't paying for itself, you can wind down with 30 days' notice.
A SaaS tool needs an owner and a new hire needs a team. Managed support gives you the outcome directly:
Fintech, payments, regulated data. Everything runs inside your environment; the assessment itself needs only read-only access.
JVM services, Kafka pipelines, Scala systems. Generic tools stall exactly where your incidents are worst. We work in these daily.
We're a managed service: we do the work, you receive outcomes, not dashboards. No tool ownership or maintenance overhead.
Useful even if you never hire us again—including the quick wins your team can ship independently and immediately.
Three structured stages engineered to de-risk adoption and deliver proven ROI.
Billed fixed price · 2–3 weeks
Billed fixed price · 4–6 weeks
AI agents for the recurring, our engineers for the rest, your team paged only for the genuinely novel.
Common questions about our process, data safety, refunds, and deliverables.
Agents auto-diagnose and, where safe, auto-remediate recurring patterns. Our engineers handle everything the agents can't safely resolve. Your team only sees the genuinely novel.
It's the natural path and de-risks onboarding, but not mandatory. We can baseline from your incident history instead.
By your incident volume and the coverage scope you want. We propose a fixed monthly after a short scoping.
No long contract. It's month to month, cancellable with 30 days' notice.
Agents act only within scopes you approve, with full audit trails and guardrails. You can require human approval for any class of action.