INCIDENT AUTOMATION PILOT

Prove automation works on your worst incidents before you commit.

Four to six weeks. We build investigation agents for your top 2–3 recurring incident patterns, with success criteria agreed in writing up front. Miss them, and you owe nothing further.

Fixed price · Success criteria agreed in writing · Assessment fee credited
WHAT THE PILOT DELIVERS :
AI Investigation Agents
Built for your top recurring incidents
Measurable Results
Baseline KPIs and agreed success criteria
Production Blueprint
Roadmap for enterprise-wide automation

Big automation bets fail in the same ways.

01
Tools promise everything, prove Limited.
Generic AI SRE platforms demo well and stall on your real incidents. A pilot proves value on your actual patterns before you sign anything long-term.
02
Success is never defined up front.
Most engagements start fuzzy and end in debate. We agree measurable success criteria in writing before a single agent is built.
03
The hard patterns get skipped.
Vendors cherry-pick easy wins. We target your top 2–3 recurring, expensive patterns — the ones actually costing you.
04
All the risk sits on you.
Pay up front, hope it works. Here, if we miss the agreed criteria, you owe nothing further and keep what we built.

A working pilot. Not a slide deck.

THE AGENTS
Investigation agents
Working investigation agents for your top 2–3 incident patterns, running against your real telemetry inside your environment.
SUCCESS CRITERIA
Criteria in writing
Measurable success criteria - MTTR reduction, auto-diagnosis rate, noise reduction - agreed and signed before we build.
INTEGRATION
Wired into your stack
Agents connected to your Jira, PagerDuty, Slack and observability - read plus guarded actions, scoped to exactly what you approve.
RUNBOOKS
Codified runbooks
The tribal knowledge living in one engineer's head, turned into agent logic your whole team benefits from.
MEASUREMENT
Before / after numbers
A measured comparison against your baseline - what actually changed, in hours and currency.
HANDOVER
Go / no-go readout
A clear recommendation: scale to managed support, keep running the agents in-house, or walk away - your call.
SAMPLE · PHA v2.3
Incident Automation Pilot Plan
Prepared for a Series B SaaS · 41 services, 6 eng teams
72
Automation readiness
Needs attention
Automatable volume
Runbook coverage
Alert signal
Automated today
DataTroops.AI · CONFIDENTIAL

See exactly how a pilot runs.

We'll email you a full sample pilot plan - scope, agent designs, success criteria and week-by-week milestones - so you know precisely what you'd get.

Four to six weeks, from scope to measured result.

1
WEEK 0–1
Scope + criteria.
We pick the top 2–3 patterns from your assessment (or a short discovery) and agree measurable success criteria in writing.
2
WEEKS 2–4
Build + integrate.
We build the investigation agents, wire them into your stack with guarded actions, and codify runbooks. You review at the midpoint.
3
WEEKS 5–6
Measure + readout.
Agents run against live incidents. We compare to baseline and deliver a go / no-go readout to your leadership.

Talk to Our AI SRE Experts

AI SRE EXPERTS
AI SRE Consultation
fixed, scoped per pilot
Talk to an AI SRE Expert
Whether you're evaluating AI for production support or looking to automate recurring incidents, our AI SRE specialists will help you identify the best path forward based on your environment and goals.
✓Review your production support challenges
✓Discuss recurring incidents and operational bottlenecks
✓Identify high-impact AI automation opportunities
✓Get recommendations tailored to your environment
✓Explore Assessment, Pilot, and Managed Service options
✓Ask questions directly to our AI SRE experts
✓Receive actionable next steps and implementation guidance
✓No obligation — just expert advice
Prefer a quick introduction? Book a 30-minute discovery call →

Why run the pilot with us?

The pilot is deliberately low-risk — here's why teams choose us to run it:

We start from your patterns.
If you've done the assessment, we already know your worst incidents. If not, we scope them fast - no generic playbooks.
Your telemetry stays put.
Agents run inside your environment with scoped, guarded access. Nothing sensitive leaves your cloud.
Engineers who know your stack.
JVM, Kafka, Scala, functional systems - we build agents that understand the incidents generic tools can't.
You keep what we build.
Runbooks and findings are yours even if you don't continue - the pilot stands on its own.

Start small. Prove it. Then hand it over.

01
Production Health Assessment (2–3 weeks, $2,999)
Quantify what production support actually costs you.
YOU ARE HERE
02
Incident Automation Pilot (4–6 weeks, fixed price)
Validate AI on your highest-impact recurring incidents with measurable business outcomes before scaling.
03
Managed AI Production Support (monthly)
AI agents resolve recurring incidents while our engineers handle complex and novel production issues.

Questions, answered.

Prove it on your worst incidents first.

A fixed-price pilot with success criteria you agree in writing - before we build a thing.